ace367 Terms and Conditions

01 General Provisions and Applicability

Welcome to the ace367 platform. These terms and conditions ("Terms") form a legally binding agreement between ace367 and its users. By visiting the ace367 website (ace367.cam), creating an account, or using any service, you will be considered to have fully agreed to these Terms.

If you do not agree with any part of these Terms, please refrain from using ace367's services. ace367 reserves the right to change these Terms at any time without notice; however, users will be notified of significant changes where possible.

These Terms should be read together with ace367's Privacy Policy and Responsible Gaming Guidelines. All the documents mentioned together form the complete agreement between ace367 and its users.

02 Eligibility and Account Registration

2.1 Age Requirement

You must be at least 21 years of age to use ace367's services. Creating an account or using any game or betting service on this platform is strictly prohibited for those under 21. ace367 may request identity documents for age verification at any time.

2.2 Registration Process

Each user may create only one account. During account registration, you must provide the following information accurately:

• Full legal name (as per National Identity Card)
• Active mobile number
• Valid email address
• Date of birth
• A strong password

Accounts created with false or incorrect information will be closed immediately and deposited funds may be forfeited.

2.3 Account Security

It is entirely your responsibility to keep your account password and login details confidential. ace367 will never ask for your password by email or phone. If unauthorized access to your account occurs, notify our support team immediately.

03 Account Verification (KYC)

The ace367 platform follows a Know Your Customer (KYC) process to ensure security and prevent fraudulent activity. The following documents may be required at the time of a withdrawal request or when ace367 deems it necessary:

• Scanned copy of National Identity Card (NID) or passport
• Recent selfie photo (holding identity document)
• Mobile banking account verification (bKash, Nagad, Rocket, Upay)
• Bank account statement if required

Withdrawal requests may not be processed until the verification process is complete. All submitted information is kept secure in accordance with ace367's Privacy Policy.

04 Deposit and Withdrawal Terms

4.1 Deposit Methods and Limits

ace367 supports the following payment methods:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer

All deposits are processed in Bangladeshi Taka (BDT/৳). Deposit amounts are generally added to your account instantly. For any payment delays, please contact the ace367 support team.

4.2 Withdrawal Process

Withdrawal requests are generally processed within 30 minutes to 3 hours. At the time of withdrawal, your account must have a sufficient balance and KYC verification must be complete. Withdrawals can only be made to the same payment method used for the deposit.

4.3 Deposit and Withdrawal Policy

• Deposits or withdrawals from third-party accounts are strictly prohibited
• If money laundering or fraudulent transactions are identified, the account will be suspended immediately
• ace367 reserves the right to request additional verification for suspicious transactions
• Active bonus wagering requirements must be met before making a withdrawal

05 Bonuses and Promotional Offers

5.1 Welcome Bonus

New members who make their first deposit at ace367 will receive a 100% welcome bonus, up to a maximum of ৳10,000. For example, depositing ৳1,000 gives you a ৳1,000 bonus and you can start playing with a total of ৳2,000; depositing ৳22,000 gives you the maximum ৳10,000 bonus and your total balance will be ৳32,000.

5.2 Wagering Requirements

A 10x (ten times) wagering requirement applies to the welcome bonus. This means you must wager ten times the bonus amount before you can withdraw it. The contribution towards wagering may vary for different games.

5.3 Other Promotions

• All promotional offers are at ace367's discretion and may be changed or cancelled at any time
• A single offer cannot be claimed by multiple accounts or by members of the same household at the same time
• If bonus abuse or manipulation is found, the bonus will be cancelled and the account suspended
• Each promotion has its own validity period and detailed terms; these will be stated in the description of the relevant offer

5.4 VIP Program

The ace367 VIP program has four tiers:

• Bronze: Weekly cashback up to 0.2%
• Silver: Weekly cashback up to 0.4%
• Gold: Weekly cashback up to 0.6%
• Platinum: Weekly cashback up to 0.8%

Advancement to higher VIP tiers depends on your activity and participation on the ace367 platform.

06 Betting, Gaming and Wagering Rules

6.1 General Gaming Terms

Cricket betting, live casino, slots, and other games are available on the ace367 platform. All games are conducted fairly and transparently. Game results are determined by Random Number Generator (RNG) technology.

6.2 Betting Rules

• Once confirmed, a bet cannot be changed or cancelled
• If a game is disrupted due to a technical error, ace367 will take action in accordance with the applicable rules
• Any claims of technical issues in a game or betting must be reported to the ace367 support team
• Attempting to gain an advantage by betting on multiple outcomes of the same event (arbitrage) is prohibited

6.3 Cricket Betting

Betting on various cricket events is available at ace367, including BPL, IPL, T20 World Cup, and ICC tournaments. Each event has its own applicable betting rules. If a match is cancelled or abandoned, ace367 will settle bets in accordance with established industry standards.

07 Prohibited Activities

The following activities are strictly prohibited on the ace367 platform:

• Creating multiple accounts
• Conducting transactions using third-party accounts
• Abuse or manipulation of the bonus system
• Coordinated betting with other users (collusion)
• Playing games using automated bots or software
• Any form of hacking or attempt to interfere with the system
• Money laundering or fraudulent transactions
• Operating an account using a false identity
• Any activity that damages the reputation of ace367

If any of the above prohibited activities are detected, ace367 reserves the right to close the account without notice, forfeit the balance, and take legal action where applicable.

08 Responsible Gaming Policy

ace367 places the highest priority on responsible gaming. We believe that gaming is a form of entertainment — it should not be used as a source of income.

8.1 Self-Regulation Tools

ace367 provides the following features for users:

• Setting deposit limits (daily / weekly / monthly)
• Setting betting limits
• Temporary break (cooling-off period)
• Self-exclusion

8.2 Support

For support related to gambling addiction or problematic gaming, use ace367's 24/7 live chat service. For more details, visit our Responsible Gaming page.

09 Privacy and Personal Data Protection

ace367 takes the privacy of your personal information very seriously. Information collected from you is used only for account management, payment processing, and customer service.

ace367 uses SSL encryption technology to keep all data secure. Your personal information is not sold or rented to third parties. For detailed information on data protection, read our Privacy Policy.

10 Account Suspension and Closure

10.1 ace367's Rights

ace367 reserves the right to temporarily suspend or permanently close an account in the following situations:

• If these Terms are violated
• If fraudulent or suspicious activity is detected
• If information is found to be false during KYC verification
• For conducting prohibited activities (see Section 07)
• At the user's own request

10.2 User Rights

You may request to close your account at any time. All open bets must be settled before the account is closed, and any bonus will be cancelled if the wagering requirement has not been met. Any valid balance will remain withdrawable.

11 Limitation of Liability & Indemnity

ace367 strives to provide uninterrupted and error-free service. However, service may be disrupted due to technical issues, maintenance, or reasons beyond ace367's control.

ace367 is not responsible for the following:

• Issues with the user's internet connection
• Faults in the user's device or software
• Delays by third-party payment providers
• Any loss caused by unforeseen technical disruptions

ace367 does not provide compensation for financial losses resulting from gaming. Users use ace367's services at their own risk.

12 Changes & Updates to Terms

ace367 reserves the right to change, amend, or update these terms and conditions at any time. In the case of significant changes, an effort will be made to notify users via email or through the platform.

If you continue using the ace367 platform after any changes, you will automatically be considered to have accepted the new terms and conditions. It is therefore recommended that you visit this page regularly.

13 Contact & Complaint Resolution

For any questions or complaints regarding these terms, please contact the ace367 support team:

• Live Chat: Available 24/7 from any page on the site
• Email: [email protected]

ace367 aims to resolve all complaints fairly and promptly. After a complaint is submitted, the support team will get in touch with you.

All operations of ace367 and these terms and conditions are built on the principles of fair play and transparency. We are committed to building a long-term, trusted relationship with our users.

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